Version 2026-10-17. Last updated: October 17, 2026.
Controller and scope
Espacios Comunales, S.A.P.I. de C.V., operating under the Reurbano brand, is responsible for the processing described in this notice. Our address for these purposes is Zamora 15, Colonia Condesa, Alcaldía Cuauhtémoc, Mexico City. For privacy matters, email info@reurbano.mx.
This notice covers reurbano.mx and opportunities.reurbano.mx, our forms, newsletters, email and WhatsApp inquiries, event registrations, and job applications. It is issued under Mexico's current Federal Law on the Protection of Personal Data Held by Private Parties, enacted in 2025. Real estate transactions, investments, employment relationships, and other services requiring additional information may have a separate notice identifying the responsible entity and its purposes.
Data we process
Depending on your interaction, we may receive your name, email address, phone number, organization, interests, messages, communication preferences, and event registration or attendance details. When you apply for a role, we receive your CV, experience, education, and the information you include in your application. When you inquire about a property or investment, we process the information you choose to share to respond to that inquiry.
We also collect technical and browsing data, such as IP addresses, device and browser identifiers, pages visited, interactions, campaign sources, and security logs. We may take photographs or video at events as described below. Our general forms do not request sensitive personal data. Please avoid including health information, identity documents, banking details, or other unnecessary data. If a process requires sensitive or financial information, we will explain its purpose and obtain any required consent before collecting it.
Necessary purposes
We use your data to respond to requests; follow up on inquiries about projects, housing, properties, investment, or collaboration; organize events you register for and send operational information; evaluate applications for roles you apply for; maintain a record of our responses; prevent spam, fraud, and abuse; and meet legal obligations. We may use automated tools to classify messages, identify spam, and route inquiries to the appropriate team. You can request human assistance at info@reurbano.mx.
Optional purposes and consent
With your permission, we may send the Reurbano newsletter, project updates, invitations, and other promotional communications; retain your application for future roles; or use your identifiable image in event publicity. These purposes are optional. Declining does not prevent us from handling your inquiry, application, or event registration.
Sending an inquiry, contacting us on WhatsApp, or attending an event does not subscribe you to the newsletter. Subscription is requested through a voluntary option or a dedicated subscription form. Historical attendance records do not automatically become a marketing list. We will request separate authorization to retain your CV in a talent pool or use your identifiable image for promotional purposes.
You can stop marketing emails through their unsubscribe link or by writing to info@reurbano.mx. To withdraw other permissions, such as CV retention or promotional use of your image, write to the same email address. Unsubscribing from marketing does not prevent us from sending responses you requested or necessary operational communications. Withdrawal does not have retroactive effect and may be subject to legal retention obligations.
Service providers and transfers
We use technology providers to operate the website, manage contacts and messages, organize events, send communications, and analyze use of our services. These include Webflow and Cloudflare, Attio, Chatwoot, Google Workspace, WhatsApp/Meta, Lu.ma, Mailchimp, PostHog, and Microsoft Clarity. They may process data outside Mexico. When acting on our behalf, processing must be limited to our instructions and subject to confidentiality and data protection obligations. If you use a third-party platform directly, its privacy notice also applies to processing it carries out for its own purposes.
We do not sell your data. When sharing it with a group company or an entity responsible for a project is necessary to handle your request, we will inform you of the recipient and purpose and obtain consent where required by law. We may also disclose information to competent authorities when legally required. This notice does not provide blanket authorization to transfer your data to any third party.
Cookies and measurement
Our sites use cookies, local storage, and similar technologies for functionality, security, and analysis. PostHog and Microsoft Clarity help measure visits, interactions, and browsing journeys; these tools may include session recordings. Some identifiers may connect visits across reurbano.mx and its subdomains. Microsoft may also process data collected through Clarity for its own purposes, including product improvement and advertising, under its Privacy Statement. See its privacy and opt-out options. Email communications may include open or click measurement.
You can block or delete cookies and site data in your browser's privacy settings, usually under “Cookies” or “Site data.” To limit technologies that do not depend on cookies, you can use your browser's tracking or content-blocking controls. Some features may be affected. You can also email info@reurbano.mx to request information about the tools used or limit processing of data associated with you. Publishing this notice does not replace any consent legally required for a specific use of data.
Retention and security
We retain data for as long as necessary for the stated purposes and applicable legal retention periods. We then delete or anonymize it, subject to legally required blocking or retention. We may retain a minimal suppression record to respect your decision not to receive marketing, as well as evidence of authorizations granted. We apply administrative, technical, and physical measures to protect information and limit access to those who need it.
Your ARCO rights and contact
You may request access to, correction or cancellation of your personal data, object to its processing, withdraw consent, or limit its use and disclosure. These access, rectification, cancellation, and opposition rights are known in Mexico as ARCO rights. Email info@reurbano.mx with the subject “Privacy,” addressed to the team responsible for personal data. Include your name, a way to respond, a clear description of your request, and details that help us locate the information. For corrections, specify the change and provide supporting documents. We will explain how to verify your identity or authority to act for someone else in a manner proportionate to the request. You do not need to confirm your email by phone.
We will communicate our decision on an ARCO request within 20 business days of receipt. If granted, we will implement it within 15 business days after communicating our response. Each period may be extended once for an equal period where legally justified. Exercising these rights is free, except for reproduction or delivery costs permitted by law. If a legal obligation prevents deletion of particular data, we will explain why.
Changes to this notice
We will publish updates at reurbano.mx/aviso-de-privacidad with their date and version. Where a change requires new authorization, we will request it before applying the new processing. We will preserve the reference to the version associated with previously recorded authorizations; updating the notice does not retroactively change what you authorized.
